Affymetrix | Panomics Solutions
+1.877.726.6642
Quantitative Biology Delivered.


Ordering

Ordering Online from Affymetrix- For USA/Canada Customers Only


Overview

Online ordering and viewing pricing is available to US/Canada customers only. To order on-online and to view pricing, you will need to create a login.

For international customers, you can create an account on line, but you will need to contact your appropriate distributor for local pricing and availability.

  • If you have a login and password Click Here.
  • If you do not have a customer login, please complete our Online Customer Login Form and then login using your newly created login and password.

Ordering Products

On-line, fax or email orders can be sent 24 hours- 7 days a week, but will be processed during the hours of 8:00 AM and 5:00 PM, Monday through Friday Pacific Standard Time (PST). On-line ordering is only available to customers within the United States.

Shipping

The standard lead-time for most products is 3 days - actual shipping lead-time will be provided upon order confirmation. Products are shipped by Federal Express, Monday through Thursday. Products are shipped F.O.B. Santa Clara, CA. Shipping and handling charges are prepaid and added to your invoice.

Partial Shipments

Normally, all orders are shipped in a single shipment. If you request partial shipment, additional shipping charges will apply.

Returns

Please call before returning any products. NO return will be accepted without proper authorization. To return damaged or incomplete products, please contact Technical Support immediately to obtain a return authorization number and instructions for returning the goods.

Payment

Visa or Mastercard is accepted for payment.

Complete Terms and Conditions

  • Click her for a link to our Terms and Conditions.
  • PDF of our Terms and Conditions